Shipping policy

Last Updated: August 29, 2025

At Weldon, we are committed to delivering a seamless and reliable shopping experience for all our customers. This Shipping & Delivery Policy outlines how and when you can expect your orders to be delivered.

Orders placed through weldon-group.com are primarily fulfilled using our own delivery fleet. However, depending on volume and location, we may also partner with trusted third-party logistics providers to complete deliveries.

Delivery Timeframes

We offer Standard Delivery within 48 working hours across all areas of Kuwait.
Delivery times are calculated from the time your order is confirmed and processed.
You will receive an invoice with your package upon delivery, serving as confirmation that all items in your order have been delivered.

Delivery Confirmation

If you are unavailable at the time of delivery, we may hand over the order to another person present at the specified address. In such cases, receiving the order by that individual will be considered as confirmation of delivery.

Missed Deliveries & Redelivery

If we attempt delivery and are unable to reach you:

Please contact our customer service team to reschedule.
Orders not delivered or rescheduled within 14 days of the purchase date may be cancelled, and eligibility for return or refund may be affected.

Additional Notes

Delivery charges and timelines are shown at checkout and depend on your selected method.
During peak seasons or promotional periods, slight delays may occur, and we appreciate your understanding in such cases.

If you experience any delivery issues or need further assistance, feel free to reach out to us directly.

Contact Us

Email: info@weldon-group.com
Phone: +965 1813161, +965 60382020
WhatsApp: +965 60382020
Address: Baghdad Street, Salmiya, Kuwait

Available daily from 10:00 AM to 10:00 PM, excluding Friday.